Contact Us
For any inquiries regarding your account information, or if you suspect fraudulent activity, or need to report a lost or stolen card, HomeTrust Bank offers a variety of convenient contact options.
Customer Care Center
For support with both personal and business accounts, online banking, and most general questions, reach out to our Customer Care Center:
Phone: 800.627.1632
Hours:
- Monday – Friday 8:00 a.m. to 7:00 p.m.
- Saturday 9:00 a.m. to 3:00 p.m.
Mailing Address: PO Box 10, Asheville, NC 28802
You can also contact our Customer Care Center using the form below.
Suspected Fraud
If you notice suspicious activity on your account, or suspect any type of fraudulent activity, please call our Customer Care Center.
Lost or Stolen Cards
Suspect you have lost your card, or that it was stolen?
Call 800.627.1632 and press 5.
Contact Customer Care
Please note: Do not submit any sensitive information, such as account numbers, credit or debit card numbers, social security numbers, or passwords on this form.
